Section
Airlines4 hours ago3 min read
Singapore Airlines appears to have started blocking at least some KrisFlyer members with zero miles from using its normal award flight search tool, creating a new problem for…
Passenger Experience5 hours ago3 min read
A United Airlines ticket counter confrontation at San Francisco International Airport has gone viral after an employee was recorded reportedly threatening to call ICE on a passenger during…
Passenger Experience1 week ago4 min read
A federal judge has allowed a proposed class action against United Airlines over windowless “window seats” to proceed. The ruling is not a finding of liability, but it keeps the passengers’ contract claims alive.
Passenger Experience1 week ago2 min read
The man who went viral in 2020 for wearing a Burger King crown during a JetBlue flight incident reportedly had a much stranger backstory than many travelers realized.…
Passenger Experience2 weeks ago2 min read
A dog spotted pacing the aisle on a Delta flight has revived questions about how airlines balance service-animal rights with cabin safety rules.